Robert Krumrey
Lead Pastor

Robert cofounded MERCYhouse in September of 1999 (with Joe Green) and has been here ever since. He attended The University of Texas at Austin where he received a Bachelor's degree in Cellular Biology - and better yet, met his wife Melanie. He then went on to receive a Master of Divinity from Southwestern Seminary in Fort Worth Tx. While attending grad school, he served as a youth minister in Austin, TX and a university minister in Stillwater, OK. He has been lead pastor of MERCYhouse for the last 19 years. He and his wife have been married 25 years and have three kids: Kory, 23; Cooper, 21; and Kayla, 18. Robert's responsibilities at MH include leadership, teaching, and shepherding.


Mitchel Palazzi
Worship Leader

Mitchel is a native of Massachusetts and first came to MERCYhouse as a Umass student along with his now wife Taylor.  They returned for Taylor to attend grad school while Mitchel leads worship and works on a music career.  You can take a listen to his professional music HERE.  Shoot him an email at mitchelpalazzi(at) 


Ashleigh Murphy
Children's Ministry Coordinator

Ashleigh grew up in the Pioneer Valley area, moved away for college, returned briefly, moved away again, and has now finally settled in South Hadley with her husband Brett and their two kids, Coen & Autumn. Ashleigh has been involved in youth ministry for many years and currently homeschools her own kids and serves as our children's ministry coordinator with our MHkids. Please let her know if you'd like to volunteer or have any questions. You can contact Ashleigh at


Tommy Moore
Pastoral Associate

Tommy is a 2011 graduate of the University of Massachusetts in Journalism and has remained in the area where he has taken on projects involving photography, videograghy and social media marketing storytelling. His role at MERYhouse is to cultivate and deepen the culture of discipleship as well as focus on the building up of the men's ministry in our church. Tommy lives in South Hadley with his wife Kaitlyn and his two adorable daughters, Chloe and Davy. To contact Tommy you can reach him at 


Meghan Berry
Staff Associate

Meghan is from Petersham, MA and recently completed her B.S. in Public Health at UMass Amherst.  She is serving in a variety of areas including student ministry at Smith College and Mt. Holyoke College and coordination of Meet MERCYhouse, MERCYhouse Prays, and Persist Prayer Nights. You can contact her at or (978)894-4557.


Vi Tran
Staff Associate

Vi came to MERCYhouse as an international student from Vietnam pursuing a Bachelor Degree in Business Administration at UMass Amherst. She now serves as a staff associate serving in a number of ways including campus ministry, prayer team, worship team and administration. You can contact her at or (346) 401-5039.


Austin Kopack
Pastoral Associate

Austin hails from California and came to Umass to study linguistics.  He got a degree AND married Isabelle who came to the valley from the UK to study at Mt. Holyoke College. They are now parents of new baby Elanor!  Austin serves in a variety of capacities but his focus is helping students and others think well about faith and practice by providing small groups, academic classes, and one-on-one discussions.  Austin is also attending Gordon Conwell Seminary.  You can contact Austin at or 951-813-1675.   


Melanie Krumrey  
Women's Ministry Coordinator

Melanie was part of the cofounding team of MERCYhouse back in 1999 and has been an integral leader in the years since. Upon her move to the Pioneer Valley she quickly honed in on her gifts of teaching while homeschooling her three kids (all grown up and out of the house now), leading women's small groups, blogging of her many life lessons (along with her famous recipes) and investing into the many of those who enter the doors at MERCYhouse. Melanie is the Women's Ministry Coordinator and loves to instill the biblical call to the ladies of our church to know their specific design by God and how that impacts their daily lives, academic years, marriages, families and the world. Contact her at 


Lois Grandmaison
Church Administrator

Lois has been in the area since 2000 when she moved to Amherst to work alongside the Krumreys in the planting of MERCYhouse. Her job description changes on a regular basis depending on the needs that arise at MERCYhouse. She currently is involved with the weekly administrative details of the church, Sunday service logistics and also provides support for many MH activities. You can reach Lois at 413-374-8261 or